Wrench Group

General Manager

ID
2026-11535
Category
Executive
Position Type
Regular Full-Time
Min
USD $145,000.00/Hr.
Max
USD $155,000.00/Hr.
Bonus
Eligibility based on performance

Overview

Parker & Sons is looking for a General Manager who knows how to build momentum, grow a business, and lead high-performing teams.


This is an opportunity to step into a well-known Arizona brand and take ownership of operational performance, team development, and market growth. If you are a hands-on leader who enjoys building teams, improving operations, and driving results, this role offers the platform to make a real impact.

 

Who Are We?

Parker & Sons is a leading home services company serving Arizona since 1974, providing HVAC, plumbing, electrical, water quality, and other residential services. What began as a small family operation has grown into one of the state’s most established service providers, known for trusted technicians, strong customer service, and a commitment to 100% satisfaction.

 

Working at Parker & Sons means being part of a team-focused culture where technicians and staff are supported through training, professional development, and a strong emphasis on customer care. The company values skilled trades professionals who take pride in their work and want to deliver reliable service to homeowners every day. With a reputation for integrity, technical excellence, and community service, employees are empowered to grow their careers while making a meaningful impact on customers across Arizona.

 

Why Leaders Choose Parker & Sons

  • Opportunity to lead and grow a well-established business with strong brand recognition

  • Backing of a national industry leader while maintaining local autonomy

  • Competitive compensation with significant performance-based bonus potential

  • Comprehensive benefits including health, dental, vision, and 401(k) with company match and robust PTO

  • Ongoing leadership development through Wrench University

Responsibilities

 

Drive Growth and Performance

  • Lead the overall performance of the business including revenue growth, profitability, and operational execution

  • Identify opportunities to increase market share and improve operational performance

  • Establish clear goals and hold teams accountable to key performance metrics

Build and Develop Strong Teams

  • Lead, coach, and develop a leadership team across operations, field service, customer experience, and sales

  • Create a culture of accountability, ownership, and high performance

  • Attract, develop, and retain top talent across the organization

Deliver Exceptional Customer Experience

  • Ensure every customer interaction reflects the Parker & Sons reputation for quality and service

  • Resolve challenges quickly and protect the brand’s commitment to customer satisfaction

Strengthen Operational Excellence

  • Improve processes, efficiency, and productivity across the operation

  • Partner closely with finance, HR, marketing, and operational support teams

  • Ensure strong planning around labor, materials, and operational resources

Qualifications

 

  • 10+ years of leadership experience in operational or service-based businesses

  • 5+ years managing operations within home services (HVAC, plumbing, electrical, or similar field service environment)

  • Proven track record of driving business growth, increasing revenue, and expanding market share

  • Strong experience managing P&L performance and operational metrics

  • Ability to lead and develop multiple managers and field teams

  • Hands-on leadership style with the ability to balance strategy and execution

 

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

 

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